Story by Story -- Sharing the Human Experience

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Tall Tales: Storytelling as a Management Tool -- Nothing motivates people like a story

Computerworld, May 10, 2004

Summary:

Knowledge management expert Stephen Denning shares his experiences using storytelling while working at the World Bank. In addition, he answers questions re. how storytelling can be effective in Information Technology (IT) businesses:

  • How do stories succeed in moving people to action where logic and analysis fail?

  • How would an IT leader use a story to spark action?

  • Another high priority in IT is fostering collaboration. What's an example of how a story could help a project team jell?

  • IT isn't known for loquacious folks. Can introverted, analytical people become good storytellers?

Subjects Covered: business

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